Please note that we are operating in a somewhat limited capacity due to reduction in staff numbers that can safely operate onsite during Covid-19 Level 3 conditions.
Our staff are currently working in teams across a total of 12 hours per day to concentrate on clearing the very large backlog of customer’s orders that are currently in our system awaiting processing and despatch.
Unfortunately, until we have cleared all these orders over the next week or so, we would anticipate that there will be some delays in processing any future incoming orders of approximately 5 working days.
Please also note that the freight networks in and out of Auckland will be extremely busy over the next few weeks and this could result in some further delays.
We apologise for the inconvenience to all our customers and certainly appreciate your understanding and patience as our team work hard to get everything back to normal as quickly as possible.
Thank you in advance for your understanding and stay safe.
